Terms and Conditions


Please read the following terms and conditions of use before using this web site. In using this website you agree to these terms and conditions of use.


This web site is operated by brown paper bag company, telephone 01619296010. If you have any queries about this web site, please contact us, at the above address or email


Use of this website


This website contains material which is owned by or licensed to brown paper bag company. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright.


You may download, view, copy and print information and documentation held at this website provided that:


* materials are used solely for your own personal use or for product / supplier research in connection with your business or your employer's business.
Commercial use is not permitted
* materials may not be altered or modified in any way without prior written permission from brown paper bag company.


Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence


Professional Advice

Information provided on pages held at this site and in any documents downloaded from this site is provided for general information only. It is subject to change without notice. brown paper bag company is not responsible for any inaccuracies and makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes.


Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.



Your use of this site and any materials downloaded, viewed, copied or printed does not authorize you to use any names or trademarks of brown paper bag company, its trading partners or associates and no links without consent.


Links to other sites

brown paper bag company cannot be held liable for any material or representations contained in other websites, nor does brown paper bag company endorse or make representations in respect to such websites. All links are used at your own risk. In evoking links to other sites, you agree to accept these conditions of use. You may not create a link to this website from another website or document without brown paper bag company prior written consent.


Virus infection

brown paper bag company takes all-reasonable precautions to prevent virus infection of files contained on this site but cannot guarantee such prevention therefore we accept no liability for viruses. It is recommended that you take all appropriate measures and precautions to ensure appropriate safeguards are in place before downloading information. In using this site you also agree to take all appropriate measures and precautions to prevent the introduction of viruses by you to files held at this website.


Exclusion and limitation of liability

Except in the case of death or personal injury due to the negligence of brown paper bag company, brown paper bag company shall be under no liability to you whatsoever whether in contract, tort or otherwise for any direct, indirect or consequential loss or damages whatsoever including, without limitation, loss of contracts, profits, anticipated savings, revenue, business, data, stoppage to other work or direct howsoever arising, due to your use of or in connection with this website. The material and information provided on this web site are provided without any warranties and implied terms and conditions are excluded.



English Law governs these terms and conditions and you agree to submit to the exclusive jurisdiction of the English courts.


Guarantee And Exclusion Clauses

The seller will be under no liability under the relevant contract for any personal injury, death, loss or damage of any kind whatsoever whether consequential or otherwise but not limited to loss of profits and the seller hereby excludes all conditions, warranties and stipulations expressed or implied, statutory, customary or otherwise which but for such exclusion would or might subsist in favour of the buyer except that such exclusions will not apply to:-


i) any implied condition that the seller has or will have the right to sell the goods when the property is to pass. ii) when the buyer deals as a consumer (as defined in sec. 12 of the Unfair Contract Terms Act 1977), any implied term relating to description, quality, fitness or sample.


Under no circumstances will the seller or its servants, agents or sub-contractors be liable for any loss or damage of any kind whatsoever whether consequential or otherwise caused directly or indirectly by any negligence on the part of the seller or on the part of any of its servants, agents or sub-contractors in connection with or arising out of the manufacture, testing or supply of the goods or in connection with any advice or statement given or made by or on behalf of the seller.


Product Information

When ordering, please check the dimensions of the product as photographic images can be deceptive. Measurements have been provided with each individual item where appropriate. In the event that a product is listed at an incorrect price due to an error in pricing, we reserve the right to change the price when necessary and refuse or cancel any orders placed for that item, even when the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your card account.


Every care has been taken to ensure description and specifications are correct. In some circumstances products may vary slightly due to their manufacturing processes. Please note that any colours shown are to be considered an approximation and may slightly vary to the individual item.


No Fuss Returns

You can return your order to us for any reason, at any time within 7 days of receipt, for a full refund or exchange. However it would be of great benefit to us if you could provide a reason as this could help us in the future.


How to Return

There is no need to telephone us when sending us a return. Fill out the returns form enclosed with your order, noting whether you would like an exchange or refund.


Attach the label provided with the despatch note/invoice to your securley packaged items. If you have mislaid this label, please send the parcel to:


Brown Paper Bag Company
Court House
(When sending without the label please give your name & address details)


Please ensure the goods are returned undamaged in their original packaging. Take your parcel to your nearest post office. We recommend that you send returns by recorded post. Always retain proof of postage. Goods are returned to Brown Paper Bag Company at your own risk & expense.


We will contact you to confirm your return has been processed. You will receive your refund or exchange within 3 weeks after you post the goods back.


Legal Statement

Returning any item within 7 days will be taken as notice of cancellation of your order (or relevant part of your order). Goods are provided to you on approval and legal title to the goods will not pass to you until the 7 day post-delivery period has expired. On receipt of the returned goods, Brown Paper Bag Company will give you a full refund of the amount paid for the goods (but not the postage) or an exchange credit as required. You must, however, return the goods to Brown Paper Bag Company on cancellation in order to receive a full refund or exchange. When returning goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold and the refund will be adjusted accordingly. Your statutory rights on returns are considerably enhanced by this statement.


Information collected by Brown Paper Bag Company is solely for the purpose of fulfilling orders and keeping customers updated. Brown Paper Bag Company comply with the Data Protection Act 1998 and all information is collected lawfully in accordance with this Act. All information collected is held securely in accordance with our internal security policy, and United Kingdom law. We will not sell or divulge your information to any 3rd parties. Information held is to our knowledge accurate and up to date. We only hold personal information for as long as it is needed for the purpose it was collected. If we should ever need to transfer personal information outside the European Economic Area we will inform each person on whom we hold such information. If you have any questions about our privacy policy, please email us at